Director, gTLD Registry Services

Director, gTLD Registry Services

Director, gTLD Registry ServicesTracking CodeOHDIRGTLDRGSTRYJob Description
The Internet Corporation for Assigned Names and Numbers (ICANN) has an exciting new opportunity for a Director, gTLD Registry Services at their Marina del Rey, CA headquarters.   The Director, gTLD Registry Services will direct all activities of the function that performs contract management and policy implementation duties and carries out responsibilities in the following areas (including, but not limited to): development of operational strategies to support the expanding registry community in their efforts to be successful while complying with contract agreements and ICANN policy. The Director, gTLD Registry Services will be the team leader and primary point-of-contact for worldwide gTLD Registry business partners.
 
Key Responsibilities
* Develop and implement operational strategies to prepare for anticipated increase in number of gTLD registries.
* Direct process for the evaluation and consideration of new gTLD registry services.
* Lead cross-functional teams in the development and implementation of policies and procedures to ensure the security, stability and resiliency of the Internet's Domain Name System.
* Evaluate, recommend and implement workflow and operational enhancements of ICANN's internal and external business processes and documentation.
* Collaborate with the general counsel to administer contracts including new agreements, renewals, assignments, negotiations, revisions, and resolution of all problems.
* Manage relationships with gTLD registries to ensure a constructive environment with active, frequent communication and feedback from stakeholders.
* Create and implement international education/marketing outreach events for stakeholders to broaden participation in ICANN's global, multi-stakeholder governance model.
* Monitor complaints from the public about gTLD registries and manage the resolution of disputes with registries and global community members.
* Determine the implications of the organization's objectives and develops plans to meet objectives; establish and interpret policies; review and approve procedures; establish organization structure for assigned functions.
* Develop and execute a department budget annually through one-year operating and three-year strategic plans.Required Skills
* Understanding of legal, contractual, and policy documents required
* Proficiency using Microsoft Office and Adobe Professional
* Proven ability to communicate complex and often controversial information, concepts, policies and positions, both verbally and in writing, to internal and external audiences
* Ability to solve complex issues in an ambiguous environment
* Detail-oriented and organized with the ability to multi-task
* Excellent organization-wide management skills for a large, highly diverse workforce across multiple languages and cultures
* Ability to travel up to 25% of time
* Must have excellent communication skills including fluency in English with multi-lingual skills strongly preferred. Required Experience
* Minimum 7 years related contract management and negotiation experience
* Candidates with gTLD registry, ICANN-accredited registrar or ccTLD registry experience in a leadership position are preferred
* College degree required
* Prior international experience strongly preferred.
ICANN is an Equal Employment Opportunity Employer and does not discriminate based on race, color, religion, national origin, ancestry, citizenship, marital status, veteran status, physical or mental disability, sex, sexual orientation, age or other protected characteristics and complies with all applicable laws and regulations.
 
ICANN is a nonprofit public benefit corporation responsible for the global coordination of the Internet's system of unique identifiers. These include domain names as well as the addresses used in a variety of Internet protocols. Computers use these identifiers to reach each other over the Internet. Careful management of these resources is vital to the Internet's operation, so ICANN's global stakeholders (Registrars, Registries, Internet user groups, etc.) meet regularly to develop policies that ensure the Internet's ongoing security and stability.
 
Salary commensurate with experience and qualifications. ICANN offers a competitive benefits package, including a retirement savings plan and also employer-paid medical, dental, vision, disability and life insurance.
 
 
All resumes should accompany a well written cover letter (first impressions are everything). Tell us why you are the best person for the job. Only those with comparable skills will be contacted. No phone calls or email please.
Job LocationMarina del Rey, CA USPosition TypeFull-Time/Regular