Foreclosure Rep

Foreclosure Rep

Title: Foreclosure Rep
Location: North America-United States-California-Pomona
Manages assigned foreclosure portfolio to ensure that all required time frames are met, deliverables are achieved and losses are minimized.

Leadership & Teamwork
- Comply with Federal and local laws as well as HSBC Mortgage Services policy and procedures.
- Maintain an awareness of all policies, procedures and practices, laws, regulations and rulings governing real estate bankruptcy proceedings and collections-related activity.
- Ensure appropriate Manager(s) are consulted on exception items or those with variance outside of assignment limits and/or standard process flows.
- Should be required to assist other functional units at times of high volume activity or as business priorities dictate.

Operational Effectiveness & Control
- Review foreclosure task queues to ensure appropriate and timely handling of accounts in foreclosure.
- Complete equity analysis as required by policy/ procedure for loss review.
- Prepare appropriate forms and ensure complete documentation and compliance within established guidelines; notify appropriate Manager of unique situations.
- Identify, review and clear any and all exceptions that delay the foreclosure process.
- Correspond with internal/ external attorneys in a professional manner to ensure appropriate action is taken on all accounts to expedite foreclosure and minimize headline risk.
- Prepare charge off within assignment and forward to appropriate personnel for review and approval.

Management of Risk
- Ensure compliance, operational risk controls in accordance with HSBC or regulatory standards and policies; and optimize relations with regulators by addressing any issues.
- Promote an environment that supports diversity and reflects the HSBC brand.

Observation of Internal Controls
- Maintains HSBC internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators.
- High school diploma (or equivalent) with a minimum of three to five years advanced collections, credit analysis, foreclosure or bankruptcy experience in mortgage servicing, real estate, or other financial services related activity; experience as a paralegal, as an appraiser or in underwriting would be a plus.
- Bachelor's or Associate degree in business or related field preferred (a combination of education and foreclosure experience may be substituted at management's discretion).
- Knowledge of financial and credit analysis techniques, as well as, applicable regulator guidelines.
- Strong oral and written communication skills.
- Strong analytical and assessment skills; high degree of problem solving ability; proven mathematical aptitude.
- Ability to provide innovative ideas to streamline work processes and decrease business-related expense.
- Initiative, self-starter.
- Strong organization and follow-up skills; ability to effectively multi-task and prioritize workflow in a high-volume environment.
- Ability to work well independently, as well as, team with others to achieve department/ group goals.
- Flexibility to the changing requirements and priorities of the business.
- Strong technical aptitude to include MS Word and MS Excel; proficiency in MS Access preferred.
- Professional demeanor; tact/ diplomacy; and the ability to maintain confidentiality of sensitive information.
- Ability to work varied/ alternate shifts and extra hours as determined by management and required by the : Operations