IT Engineering Systems Support Specialist
Bring Your Full Talents to Work Every Day I.T. Engineering Systems Support Specialist Pasadena, CA / no relocation Founded in 1944, Parsons, an engineering, construction, technical, and management services firm with revenues of $2.7 billion in 2010, is 100% owned by the Employee Stock Ownership Trust. We conquer the toughest logistical challenges and deliver design/design-build, program/construction management, professional services, and innovative alternative delivery solutions to private industrial customers worldwide as well as to federal, regional, and local government agencies. Parsons is a leader in many diversified markets with a focus on infrastructure, environmental, and defense/security. Currently, more than 10,500 Parsons' employees are engaged in more than 4,500 projects in 50 states and 24 countries. These dedicated workers speak 72 languages collectively, and hold more than 7,900 college degrees and professional registrations. Parsons' employees continue to go anywhere in the world, meet every technical and management challenge, and persevere until the job is done.
POSITION OVERVIEW:
Independently supplies advanced, specialized support services for Parsons Engineering Systems (ES). Performs advanced ES services that assure the engineering, design and operations functions for Parsons Global Business Units have access to effective and efficient engineering systems globally.
Supports Parsons enterprise-wide engineering systems by providing expertise in application streaming and virtualization packaging / publishing for ES applications and related areas within engineering systems (E.g., enterprise systems support; integrated application testing and certification).
Closely coordinates specific application requests from engineering, validating technical system requirements to assist with company software Verification and Validation (V &V) review process. Prepares and publishes ES-related applications for timely delivery to the enterprise. Maintains publishing schedules and other documentation to track progress within budget constraints. Provides technical guidance to other ES support staff members.
RESPONSIBILITIES:
•Maintains highly specialized knowledge of engineering and design applications, often related to a specific engineering discipline (E.g., Autodesk AutoCAD, Bentley Microstation, ESRI GIS, Intergraph SmartPlant, etc.
•Familiar with engineering project and application workflows to provide automation; evaluate engineering tools, processes and methodologies.
•Analyzes Parsons immediate and long-term needs in the areas supported by their specialization and recommends appropriate engineering and design solutions that can best meet Parsons goals and business plans, either by upgrading existing systems or installing a new system.
•Provides support in the delivery, administration, customization and maintenance of a new engineering or design applications
•Provides support in upgrading, modifying or enhancing an existing engineering or design application in the assigned area of expertise.
•Guarantees the operability and interoperability of the ES system by providing technical oversight of core systems and servers that align with specific enterprise ES products, including licensing management systems and other core ES delivery systems.
•Supports Parsons technical ES requirements for large systems and major subsystems, by packaging / publishing engineering and design applications to meet timely project delivery requirements.
•May provide specialized discipline-specific configuration and commissioning services ranging from BIM to Plant Design Systems.
•Provides technical oversight for specific projects and tasks in a specialized area of engineering or design applications.
•May work with clients, subcontractors and business partners to develop, maintain and troubleshoot shared ES systems.
•Identifies issues, questions and problems in developing or maintaining a large, complex ES system and works with individual team members and the client to resolve those issues successfully.
•Consults with other members of the ES team to identify and resolve questions, issues and problems related to specific design and engineering applications.
•May provide technical direction to less-experienced engineering staff members.
Qualifications: PREFERRED EDUCATION/EXPERIENCE:
4-year degree in Computer Science, information systems, engineering or related technical discipline, with experience in both engineering and IT. 8-10 years of progressive experience working with information technology and engineering systems, supporting technical architecture including virtual application publishing and delivery systems to meet specific ES-related business requirements is required.
Experience on all Microsoft Windows platforms (Server 2003 & 2008, XP, Vista and 7), with a strong understanding of the registry, file system and environments. Professional experience with installing many Windows-based applications, including patches, updates, and system drivers. Firm understanding of various network topologies, along with firewalls, load balancers, switches, and routers.
Experience in IT and software deployment. Including, Server setup on Windows and systems configuration experience, including AD, LDAP, IIS, Java, SQL, and FTP. Application Packaging experience using application packaging tools such as Installshield, Adminstudio, Tivoli, SCCM.
Experience with Citrix, Endeavors Jukebox, App-V preferred. Virtualization/application streaming deployment tools is a plus.
CERTIFICATIONS:
One or more of the following certifications: Microsoft Windows Operating systems (E.g., Microsoft Certified Systems Engineer);Virtualization Technologies (Microsoft SCCM, Endeavors Jukebox); Database Systems (SQL, Oracle); Industry-related AEC certifications such as BIM or LEED. Vendor certifications (E.g., Autodesk, Bentley, Intergraph and ESRI).
Parsons offers an ethical, challenging, diverse, rewarding and fun work experience where enthusiastic, responsible people use their energy, talent and dedication to make a difference in the world.
We provide career growth and development, a competitive compensation and benefits package which includes medical, dental, vision, and life insurance; tuition reimbursement program; credit union membership; Employee Stock Ownership Plan and a 401(k) plan. Parsons is an equal opportunity, drug-free employer committed to diversity in the workplace. M/W/D/V.
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