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Insphere Insurance Solutions - Newport Beach, CA US
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AT&T is at the center of the communication revolution. We are the number one wireless company in America and the largest telecommunications and entertainment ...
AT&T is at the center of the communication revolution. We are the number one wireless company in America and the largest telecommunications and entertainment ...
For your reference, we have included the original job posting below.
Sales Engineer
Job Number:
40497194
Company Name:
XO Communications
Job Location:
Santa Ana, CA US
Job Category:
Sales & Sales Management
Sales Engineer
Job Responsibilities:
General Summary: Responsible for the day-to-day technical field support of the XO Sales Team. Assist in moving opportunities through the sales process by utilization of technical and communication skills.
Essential Duties and Responsibilities:
• Interfaces with customers to determine technical requirements and expectations • Designs viable complex voice and data network sales solutions for customer applications with alternatives based on customer-specific technical and financial parameters. May include preparation of network topologies, network drawings, technical specifications, and assisting Sales with pricing • Assist Sales Rep with ICB development and review, and assembles required data and initiates Complex ICB process • Works with appropriate internal committees to validate XO's ability and willingness to offer a solution. • Assists Sales Representatives in developing presentations and delivering these presentations to all levels of customer contacts including both technical contacts and executives • Translates techno-speak to plain English for both customers and internal personnel and English to techno-speak at a level all can readily understand • Reviews and scrubs all orders before being submitted • Conducts formal site surveys on T-1 and above orders (site survey will be used Service Delivery and Operations) • Pull and analyze CSR for every order as required (this helps involve the SE early in the sales process)Works with ARM and top tier account for configuration changes • Develop and deliver appropriate ad-hoc training for market, including new product and new technology • Engage in mentoring activities with technical support staff without formal supervisory responsibility • Works with ARM and other account executives for configuration changes • Performs other duties, as assigned
Minimum Qualifications: • Education: Bachelor's degree or equivalent • Licensures: CCNA or similar certification preferred • Relevant Work Experience: • 5- 7 years of field telecommunications, data sales, and technical sales support experience
Knowledge, Skills and Abilities
• Demonstrated expert level knowledge of designing and presenting complex customer voice solutions including PBX systems, voicemail, Centrex, digital hierarchy, general industry trends in voice technologies • Demonstrated expert level knowledge of designing and presenting complex customer data connectivity solutions including IP networking, firewall, VPN, web hosting, managed server, collocation • Demonstrated ability to develop and present complex presentations, including Visio presentations, to clients in a clear, understandable, and concise format • Possess general understanding of costs and processes associated with delivering both on-net and Type 2 services • Understand financial models and ROI
Minimum Qualifications:
Software • MS Office • Visio
Other Job Specific Skills • Exceptional verbal/written communication skills • Must be comfortable conversing expertly and clearly with customers
